We are an extension of your company
seamlessly integrating with your operations to amplify your capabilities and drive success together.
This Is How We Started
2021
Nauman & Subho felt the need to provide next generation customer service in this constantly changing market so they founded Core Channel.
Meet Nauman and Subho - partners in life and business who started as colleagues. After spending over a decade in customer support, they noticed something important: the market was changing fast, but customer service wasn't keeping up. Companies were still using old, robotic tactics that didn’t really connect with customers. So, Nauman and Subho decided to do something about it—they created Core Channel.
Core Channel is all about making real connections with customers. Nauman and Subho believe that customer support should make people feel understood and valued, not just treated like numbers. Their goal is to help businesses provide friendly, helpful support that leaves customers feeling good. By using the latest technology and always focusing on the human touch, Core Channel makes sure customers know they’re appreciated and that their loyalty matters.
Let's Get Into The Numbers
4x
Conversion Rate Boost From Live Chats
40+
Active Customers
2 week
Onboarding Time
60%
Reduction in cost